Residential Services

Commitment to Quality and Compliance

At Altra Services, we are dedicated to ensuring that every individual in our care receives the highest quality of services and supports tailored to their unique needs. Our team of qualified and trained representatives conducts routine monitoring of all services to ensure they align with each individual’s personalized service plan (SP).

Comprehensive Monitoring and Support

Through regular assessments and evaluations, we ensure that the services provided meet or exceed the expectations set forth in each SP. Our approach includes:

  • Ongoing communication with individuals and their support networks.
  • Regular site visits to observe service delivery and address any concerns.
  • Detailed reviews of progress toward goals outlined in the SP.
  • Swift action to make necessary adjustments to services, ensuring they remain effective and relevant.

Adherence to Industry Standards

Altra Services upholds the highest standards of care by adhering to guidelines and expectations set forth by:

  • Local Community Centered Boards (CCBs): Ensuring compliance with regional policies and requirements.
  • The Division of Intellectual and Developmental Disabilities (DIDD): Aligning our services with state-level standards for care and support.
  • Federal Rules, Regulations, and Policies: Maintaining compliance with national laws and policies that govern the delivery of services to individuals with developmental and intellectual disabilities.
  • Best Practices in the Industry: Staying informed of the latest research and methodologies to implement the most effective, compassionate, and evidence-based practices.

Commitment to Excellence

At Altra Services, quality is more than a goal—it is a promise. Our team is committed to:

  • Continuous training and professional development to remain at the forefront of best practices.
  • Collaborating with stakeholders to ensure services are person-centered and outcome-driven.
  • Maintaining transparency and accountability in all aspects of service delivery.
  • Regularly reviewing and refining internal policies and procedures to align with evolving standards and regulations.

Our unwavering focus on quality, compliance, and compassion ensures that every individual receives the support they deserve, empowering them to live fulfilling and meaningful lives.